Privacy Policy

1. Who we are

This website is operated by CGS Carbon, Inc. ("CGS Carbon", "we", "us"), a subsidiary of Birchtech. This policy describes how we handle personal information collected through this website.

2. Information we collect

• Information you provide — name, company, email address, phone number, and the content of your message when you submit an inquiry.
• Technical information — standard server log data such as IP address, browser type, and pages visited, used to operate and secure the site.

3. How we use it

• To respond to your inquiry and provide requested documentation.
• To manage our business relationship with you or your organization.
• To operate, secure, and improve this website.

We do not sell personal information. We share it only with service providers who help us operate the site and our business, with our parent company where relevant to your inquiry, and where required by law.

4. Retention

We keep inquiry records for as long as needed to handle your request and maintain our business records, then delete or anonymize them.

5. Your rights

Depending on your jurisdiction, you may have rights to access, correct, or delete personal information we hold about you. Contact us using the details on our contact page to exercise them.

6. Cookies

This site currently uses no analytics or advertising cookies. If that changes, this policy and a consent mechanism will be updated first.

7. Contact

Questions about this policy: [Privacy contact email to be added]